TEL +662 338 4900

TERMS & CONDITIONS OF ONLINE SALE

As a valued customer of Thai KK, we would like you to be familiar with our trading terms, to ensure that your Thai KK experience is a satisfying one. Please feel free to contact our Customer Service Team. if you have any further questions.

 

1. About Thai KK

a. Your purchase of goods from www.thaikk.co.th (“website”) is subject to these Terms and Conditions of Sale and any Catalogue Terms (collectively referred to herein as “Terms”). If you do not accept these Terms, you must refrain from using this website or making a purchase from this website.

b. www.thaikk.co.th is a website operated by Thai KK Industry Company Limited (“us”, “our”, “we”, “Thai KK”). We are a private limited liability company registered in Thailand and have our registered office at 29/1 Moo.5 Soi Thummasiri, Debaratana Road, T. Bangsaotong, A Bangsaotong, Samut Prakan 10570.

c. The goods and services described in this website are available from Thai KK and our verified distributors only.

d. You and Thai KK may enter into a sale contract for the sale and supply of goods or services described in this website, by you making an offer to Thai KK via the website, to purchase the goods and services at the specified price, subject to these Terms.

e. The Thai KK logo and words are registered trademarks of Thai KK Company Limited and used under a limited license by Thai KK.

f. In these Terms:

    • “you”, “user”, “member”, and “guest” means anyone who visits and/or uses this website
    • reference to a “third party” in these Terms includes a reference to any agent or contractor of Thai KK, or of any of its related entities, and any person engaged by any of them, in the creation, provision or maintenance of the website or in the fulfilment of Orders made through the website, and includes any of them
    • a reference to the "website" means www.thaikk.co.th
    • "Order" means an offer made by you in response to an invitation to treat made by Thai KK via the website.

We reserve the right to revise these Sales Terms from time to time at our discretion. Such revisions will be effective immediately upon publication on this website. We recommend you review the terms for amendments each time you use the website and before placing any Order. By continuing to use this website after such publication, you agree to be bound by these Sales Terms as revised. Any changes to these Sales Terms will apply to any Order you place from the effective date of the change. Should we choose to provide you with notice of amended terms, you agree to receive email notification of the amendments from us or a third party. You should therefore periodically visit this page to determine the current Sales Terms.

 

2. User Agreement

a. By accessing and/or using the website, you accept these Terms and agree to be bound by them, and an agreement is formed between us and you.

b. These Terms may be amended at any time without notice and your access to this website may be terminated at any time without notice. Your continued use of the website following any amendment of these Terms will represent an agreement by you to be bound by these Terms as amended. We recommend you review the Terms for amendments each time you use the website and before placing any Order. Whilst we are under no obligation to do so, should we choose to provide you with notice of amended Terms, you agree to receive email notification of the amendments from us or our third party.

 

3. Guests and Registered Users

a. You may access and/or use the website as a guest or as a member.

b. To become a member of the website, you must provide your name and address, telephone number, a valid email address and nominate a password. If you do not provide accurate and complete details, we may not be able to activate your membership or supply goods or services to you. You agree to keep your membership details current at all times by accessing your account via the website or by contacting our Customer Service Team.

c. You will receive an email from us as soon as practicable after you create your membership account.

d. We only permit one registration per email address.

e. You must not use another member’s account without permission.

f. You must keep your password secure as you are responsible for any activity on your account. You agree to notify us immediately if you become aware of any security breach or any unauthorised use of your password or account.

g. If you forget your password you may click on the relevant link located on the website and we will email you a new password, or you may contact our Customer Service Team.

h. We reserve the right to terminate a member’s account without notice for any reason whatsoever including without limitation, if you have breached or we suspect you have breached these Terms.

 

4. Legal Capacity

a. Any Order and/or purchase made by you using this website is an acknowledgement by you that:

    • You accept these Terms
    • You agree that you have entered into a legal contract with Thai KK in relation to these Terms
    • These Terms, together with your Order, constitute the entire agreement between you and Thai KK for the supply of goods or services

 

5. Orders

a. We recommend you carefully preview any proposed Orders before adding them to your shopping cart and proceeding with your Order.

b. Once an Order has been accepted by Thai KK, no cancellation of that Order is valid unless you receive our written communication permitting the cancelled Order through our e-mail or telephone.

c. Representations of goods or services for sale made by Thai KK via the website do not constitute an offer to sell but an invitation to treat.

d. You and Thai KK may enter into a contract for the sale and supply of goods or services by you making an offer via the website to purchase goods at the price advertised on the website by:

    • Placing an electronic Order for the goods or services using the website.
    • You confirm the Order details in accordance with the procedure on the website.
    • You making payment in full (plus any applicable delivery and handling charges) when receiving your parcel.
    • You making payment in full (plus any applicable delivery and handling charges) on the website.
    • The acceptance of that offer by Thai KK

When entering into a sale contract via the website, you will be taken to have communicated your offer to purchase the good(s) or services only when:

    • any and all requirements set out in these Terms have been met.
    • the electronic instruction containing the offer from you enters and is recorded in our database.
    • a record is created and stored in our database.
    • Thai KK receives in its account full payment from you for the goods or services (including any applicable delivery and handling charges) and confirmation of that payment is received by our database.
    • Thai KK receives in its account full payment from you for the goods or services (including any applicable delivery and handling charges) and confirmation of that payment is received by our courier partner.

 

6. You acknowledge that:

a. the transmission of your offer or the confirmation of any payment, made through an electronic instruction may not be received by Thai KK for reasons beyond either parties' reasonable control including but not limited to, electronic failure, mechanical, software, computer, or telecommunications failure, or the omission or failure of third party website providers or systems.

b. to the fullest extent permitted by law, Thai KK is not liable to you in any way for any loss or damage of any kind, however caused, arising directly or indirectly in connection with the transmission of an electronic instruction through the website, or any failure to receive an electronic instruction for whatever reason.

c. Thai KK may act on and process all completed electronic instructions transmitted or issued through the website without further consent from or reference to you.

d. Thai KK may treat an electronic instruction as authentic and is under no obligation to investigate the authenticity or authority of persons issuing or transmitting such electronic instructions, or to verify the accuracy and completeness of such electronic instructions.

    • You will receive an email from Thai KK as soon as practicable after you have confirmed your Order and made payment. If you have any questions regarding your Order you may contact the Customer Service Team. Please note this email does not constitute acceptance of your Order by us but merely confirms our receipt of your Order.
    • If your Order is not accepted by Thai KK, Thai KK will notify you by telephone or email and arrange for a full refund of any payment made by you to be processed.
    • Thai KK may, in its sole and absolute discretion, accept or reject any offer made by you for any reason (or no reason), including an error in the advertised price for, or description of, goods or services on the website, or an error of any kind in or relating to your Order.
    • Any representations made at any time about stock availability are accurate to the last known stock level and are subject to change. If Thai KK cannot supply particular goods, Thai KK will notify you by telephone or email as soon as possible.
    • Subject to clause 6, Thai KK will be deemed to have accepted your Order on the first to occur of issue to you of a tax invoice for the sale and the fulfilment of your Order.

If you have any query about the progress of your Order, please contact the Customer Service Team. Please have your Order number handy as shown on the email confirmation.

 

7. Price

a. Prices shown are in Thai baths with VAT included. Prices may not include delivery and handling charges. Prices are valid until amended or removed from the website and are subject to change at any time.

b. Each published saving in respect of goods or services is by reference to the lower of the recommended retail price of the manufacturer or the normal ticketed price of Thai KK.

c. Images of goods shown without any advertised price beside that image are not offered for sale.

d. Unless otherwise stated, accessories shown in any image of goods are not included in the price.

e. We reserve the right to correct any errors published on the website at any time.

 

8. Payment

a. All payments must be made in full prior to delivery, including any applicable delivery or handling charges.

b. Payments must be made via the 2C2P secure payment gateway facilities accessible via the website and will be subject to any additional terms and conditions of these providers.

c. To the extent permitted by law, we will not be responsible for any damages or consequential losses (whether direct or indirect) suffered by you where a credit card or payment account is fraudulently used or is used in an unauthorised manner.

d. If there is a problem with your payment (for example, if your credit card transaction is declined), we may contact you to make alternative payment arrangements. You will be liable for all debt collection costs where you fail to make payment for any order when payment is due.

 

9. Supply and Delivery

a. Subject to you complying with these Terms and acceptance of your Order by Thai KK, Thai KK will sell and supply the goods or services to you as shown on your Order confirmation.

b. If the goods that you have ordered are in stock Thai KK will endeavour to dispatch orders within the same day to three (3) business days (Monday to Friday).

c. Goods may not be available for immediate delivery. Thai KK will deliver your Order to you within the same day to six (6) business days from the date you placed your Order. Subjected to availability from the supplier.

d. When you complete your Order you will be prompted to select to have the Order delivered to an address specified by you

e. If Thai KK gives you notice that it will be unable to deliver your Order within one (1) to five (5) business days of receipt of your Order, due to lack of stock, you may cancel your Order without charge, and Thai KK will arrange for a full refund of any payment made by you to be processed.

f. Delivery dates are estimates only and we are unable to accept any liability for failure to deliver the goods within the specified time resulting from shipment/delivery delays from our suppliers.\

g. If there is no one available to accept delivery on the pre-arranged delivery date, you will be charged for storage, transport and re-delivery costs

h. Should you arrange your own delivery or collection then the goods become your responsibility upon collection from Thai KK

i. We cannot accept responsibility for delivery failures or delays by our third party delivery contractor.

 

10. Delivery by Post or Courier

a. The terms of this clause apply where you select to have your goods delivered to a specified address.

b. The delivery address must be an address within Thailand and cannot be a freight forwarding location.

c. On acceptance of your Order by Thai KK, your Order will be dispatched to your specified delivery address generally within dispatch orders within one (1) to five (5) business days, subjected to the other provisions of these Terms.

d. If you Order large or bulky items, Thai KK will contact you by telephone or email to arrange with you a suitable time for delivery.

e. You will be required to be available in person to accept delivery of your Order or we will leave the package at the location specified.

f. If you wish to change the delivery date or delivery address you must contact the Customer Service Team at least 48 hours prior to the dispatch of your Order.

g. Thai KK will use its reasonable endeavours to deliver your Order within any stated timeframes for dispatch, however Thai KK does not warrant that these timeframes will always be met, as many factors may affect these timeframes.

h. You must advise at the time you place your Order via the website or later when you discuss delivery with Thai KK, of any difficulties that may be involved in the delivery (such as stairs or narrow entries). If you do not state the situation correctly and on arrival the delivery contractor deems it to be a difficult location you will be liable for any extra charges including redelivery fees and the cost of an extra person to assist.

i. Thai KK cannot and will not accept responsibility for delivery failures or delays by our third party delivery contractor.

j. You are required to inspect your goods when you take delivery of them. You will be required to note any damage on the delivery documentation which is presented to you by the carrier for signature. In all other cases you will be required to notify us in writing of any damage on delivery or shortages within seven (7) days of delivery. We will not be liable for any damage on delivery to any of the goods unless we are notified within the time period specified above.

 

11. Title and risk in goods

Title and risk in goods pass to you on delivery or collection and after full payment has been received by Thai KK.

 

12. Payment and credit card fraud

To the fullest extent permitted by law, Thai KK and its related entities will not be responsible for any damages or consequential losses of any kind (whether direct or indirect) suffered by a user where a credit/debit card or other payment method is fraudulently used or is used in an unauthorised or improper manner.

 

13. Damaged or Faulty Goods

a. If any goods ordered by you arrives damaged or is not of acceptable quality, you may have:

    • rights under our Returns Policy.
    • to have the damaged goods replaced

b. If your Order arrives damaged, please contact our Customer Service Team.

 

14. Force Majeure

Thai KK will not be liable for any delay in performing any of their obligations if such delay is caused by circumstances beyond their reasonable control, including but not limited to failure of or interruption in the provision of essential services such as electricity supply, bank payment systems or postal deliveries

 

15. Governing Law

The courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our website or any Order placed on the website, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These Terms are governed by Thailand law.

 

16. Transfer and Assignment

If Thai KK merges, sells or otherwise changes control of its business or this website to a third-party, Thai KK reserves the right, without giving notice or seeking consent, to transfer or assign the personal information, content and rights that Thai KK has collected from you and any agreements it has made with you.

 

17. Waiver

The failure by Thai KK to exercise or enforce any right or provision under these terms will not constitute a waiver of such right or provision. Any waiver of any provision under these terms will only be effective if it is in writing and signed by Thai KK.As a valued customer of Thai KK, we would like you to be familiar with our trading terms, to ensure that your Thai KK experience is a satisfying one. Please feel free to contact our Customer Service Team. if you have any further questions.